By analyzing your customers' behaviors and motivations, we help you build the right solution for their needs.
Through analysis, research, and interviews, our team gets inside the shoes of your customers and offers them a solution that speaks to them.
We use a wide range of tools, from the pencil mockup, which will quickly help to communicate the intentions, to complete interactive prototypes of the interface.
This important step of each project allows us to validate the concepts with all stakeholders: clients, engineers or graphic designers before embarking on a long development.
A customer journey is a diagram that represents the key interactions your customers have with your service over a long period of time.
It will allow you to better understand their goals and motivations over the medium and long term.
An iterative and participative process that uses a mix of prototyping, design and testing to address business issues.
Let yourself be tempted by this "best-of" of best practices to take your ideas and concepts to the right level.
Before launching a product, we strongly believe in the evaluation of a product by its future users. On the condition that the test does not come at the end of the project.
This is why we integrate testing throughout our process: for navigation, terminologies, site structure or design contribution.
By testing the impact of our work on the product's target audience, we create a better digital experience.
We come to evaluate for you the functioning of your search and suggest improvements
We help you identify your customer care processes and propose improvements
We deploy a version of the software to your image in only a few weeks
We develop custom applications that integrate with your business software ecosystem
With more than 10 years of experience in the strategic support of many companies, we analyze and propose relevant solutions for your company
We implement all the development and communication tools to ensure efficient project management and faster development.
Based in the canton of Neuchâtel, we offer a local service in French and English. We are the interface between your company and the Freshdesk team
Talk to me Sàrl
Rue du Seyon 2
Neuchâtel, Switzerland
Partner EXPERT
